Return Policy

PRE-MADE / NON-PERSONALIZED ITEM
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your pre-made/non-personalized item, you may return it for a refund or exchange within 7 days of receiving the merchandise, as long as the item(s) are unused and undamaged. Please note that the buyer is responsible for the return shipping cost, and the refund will be processed minus the original shipping cost.

PERSONALIZED/CUSTOM ITEMS
Due to the custom nature of our items, all custom orders are final sale. Once production has started, changes or cancellations cannot be made, and any changes or cancellations will result in a cancellation fee, the amount of which will depend on how far along the production process is. If there are any discrepancies with your custom order, please contact us immediately, and we will work to resolve the issue to your satisfaction.